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Simple from start to finish

How ZimTravelBook works

Whether you're renting a car for your homecoming or listing your vehicle to earn extra income — here's everything you need to know.

Browse cars from local owners across Zimbabwe. Pay securely from anywhere in the world — from abroad via Remitly or Paynow, or locally via EcoCash and Paynow. No hidden fees, no queues, no counters.

Browse cars now
Renting a car, step by step
1
Search for a car
Enter your city, pick-up date and return date on the homepage or Browse Cars page. Filter by vehicle type, price, instant book, and airport delivery. Every listing shows the daily rate, km allowance, and renter reviews.
Harare Bulawayo Victoria Falls Mutare Gweru
2
Review the listing
Open any car to see full details — vehicle specs, included km, fuel policy, rental rules, insurance cover, and previous renter reviews. You can message the host with questions before committing to a booking. All messages go through ZimTravelBook's platform — no personal contact details are ever shared.
ℹ Car names and owner details are only visible on the full listing page — never on the browse cards.
3
Submit your booking request
Select your dates, review the price breakdown (daily rate + 10% platform fee), and submit your booking request. You'll need your name, licence details, and ID number. No payment is taken at this step.
✓ Instant book listings confirm automatically. For other listings the owner reviews and confirms within a few hours.
4
Pay securely
Once your booking is accepted you receive a confirmation email containing ZimTravelBook's bank account details and a unique booking reference number. Send your payment using your preferred method — from abroad via Remitly or Paynow, or locally via EcoCash or Paynow. Use your booking reference as the payment description so we can match it instantly.
Remitly Remitly Paynow EcoCash Paynow Flocash
5
Payment confirmed — owner notified
Once we receive your payment we send you a receipt and notify the owner to finalise pickup arrangements. The owner will contact you through the platform to confirm the pickup location and time. For airport delivery, the car will be waiting when you land.
6
Pick up the car
Meet the owner at the agreed location. Together you complete a digital vehicle condition checklist — noting any existing marks, fuel level, tyre condition, and mileage. Both parties sign off on the checklist before you take the keys. This protects you both if any dispute arises at return.
📋 The checklist is completed through ZimTravelBook's platform and saved automatically.
7
Drive
Enjoy your trip. You have the included daily km allowance — shown clearly on the listing. If you need more km, message the owner through the platform to arrange an excess rate. For any issues during the trip, contact the owner through the platform or reach ZimTravelBook support.
8
Return and review
Return the car at the agreed time and location with a full tank of fuel. You and the owner complete the return condition checklist together. Your security deposit is refunded within 3–5 business days if the car is returned in the same condition. After your trip you'll receive a prompt to leave a review — your feedback helps future renters.
How payment works
We support two payment routes — from abroad via remittance, or locally via mobile money and card. Both land securely in ZimTravelBook's USD account before your booking is confirmed.
Paying from abroad
International card & bank transfer
UK · USA · Australia · Canada · worldwide
🌍
Remitly
Bank transfer direct to First Capital Bank FCA in USD. Available from US, UK and Canada. Fast and reliable.
✓ Minutes
💳
Paynow — Visa / Mastercard
Pay with any international Visa or Mastercard charged in USD. No extra fees. Works from anywhere in the world — UK, US, AUS, Canada.
✓ Instant
🌍
Flocash
International card and wallet payments. Active in Zimbabwe with Quest Financial Services.
Phase 2 — coming soon
Paying in Zimbabwe
Local mobile money & card
EcoCash · Paynow · EcoCash USD · ZimSwitch
🇿🇼
EcoCash USD
Send directly to ZimTravelBook's EcoCash merchant account. Instant confirmation. Most popular local option.
✓ Instant
🇿🇼
Paynow
Accepts EcoCash, EcoCash USD, ZimSwitch, Visa and Mastercard. Widest coverage for local payments.
✓ Instant
🇿🇼
EcoCash USD
NetOne mobile money. Send to ZimTravelBook's platform wallet directly.
✓ Instant
Payment flow — what happens after you pay
1
You send payment
Using your preferred method with your unique booking reference
2
We confirm receipt
Payment matched to your booking — receipt sent by email
3
Owner notified
Owner contacts you through the platform to confirm pickup
4
You're confirmed
Full booking confirmation with all trip details sent to you
Every booking
What's always included
🛡️
Comprehensive vehicle insurance
Every car on ZimTravelBook is comprehensively insured by the owner. The policy covers the vehicle against accident, theft, and third-party liability.
⛽
Full-to-full fuel policy
You receive the car with a full tank and return it full. Simple, fair, and transparent for both parties.
📋
Vehicle condition checklist
A digital checklist completed at pickup and return. Documents the car's condition, fuel level, and mileage. Protects both renter and owner.
✅
Verified owner
All owners on ZimTravelBook are verified before their listing goes live. You know exactly who you're dealing with.
💬
Platform messaging
All communication between renter and owner goes through ZimTravelBook's secure platform. No personal numbers shared — ever.
🤝
Dispute support
If anything goes wrong, ZimTravelBook is here to help. Every booking has a complete message and checklist history we can refer to.

Common renter questions

No. You can browse, select a car, and submit a booking request from anywhere in the world. Payment can be made from abroad via Remitly or Paynow. Your car will be ready when you land.
A valid Zimbabwean driver's licence is accepted. For diaspora visitors, your home-country licence is accepted alongside an International Driving Permit (IDP). You must have held your licence for at least 2 years and be at least 23 years old.
Remitly and Remitly transfers to Nostro FCA accounts typically arrive within minutes. EcoCash and Paynow are instant. Once we confirm receipt you'll get your booking confirmation immediately by email.
Cancellations more than 48 hours before pickup receive a full refund. Cancellations within 48 hours may incur a fee depending on the owner's policy shown on their listing. Contact us through the platform as early as possible.
Yes, a refundable security deposit is required. The amount is shown on each listing. It is returned within 3–5 business days after a successful trip, provided the car is returned with a full tank and in the same condition as received.
The vehicle is comprehensively insured — this covers the car itself. Personal liability cover is the renter's own responsibility. If you are travelling from abroad, check whether your travel insurance includes personal liability for driving a hired vehicle in Zimbabwe.

List your car for free, set your own daily rate, and earn USD income on your own schedule. You stay in full control — accept or decline every booking request. ZimTravelBook handles payments, messaging, and dispute resolution.

List your car free
Listing your car, step by step
1
Create your account
Sign up as an owner using your name, email, and phone number. Your identity will be verified before your listing goes live — this builds trust with renters and protects you as an owner.
2
List your car
Add your vehicle details — make, model, year, transmission, seats, and any features. Upload clear photos of the exterior, interior, and any existing marks. Set your daily rate, included km allowance, and availability calendar. Listing is completely free.
📸 Listings with at least 4 good photos receive significantly more booking requests.
3
Get approved
ZimTravelBook reviews your listing to confirm your vehicle details and photos are complete and accurate. Most listings are approved within 24 hours. You'll be notified by email when your listing goes live.
✓ Your car must carry comprehensive insurance to be listed on ZimTravelBook.
4
Receive booking requests
When a renter requests your car you receive a notification by email and through the platform. You'll see their name, licence details, trip dates, and total amount. You have full control — accept or decline every request. You can also message the renter before deciding.
⏱ Responding quickly improves your ranking on the platform and builds your reputation.
5
Renter pays ZimTravelBook
Once you accept a booking, the renter pays ZimTravelBook directly — not you. This protects both parties. We hold the payment securely until the trip is completed. You never have to chase payment or handle money transfers yourself.
6
Complete the pickup checklist
Meet the renter at the agreed location. Together you complete the digital vehicle condition checklist through the platform — noting fuel level, mileage, tyre condition, and any existing marks. Both parties sign off before the keys are handed over.
7
Complete the return checklist
When the renter returns the car, complete the return condition checklist together. Confirm fuel level, mileage, and vehicle condition. If everything is in order, approve the return through the platform.
8
Get paid
Once the trip is successfully completed and return confirmed, ZimTravelBook releases your payment — the rental amount minus the 15% platform commission — directly to your bank account or EcoCash wallet within 1–2 business days.
💰 You keep 85% of every booking. ZimTravelBook's 15% commission covers platform fees, payment processing, support, and insurance verification.
How owner payouts work
You never handle payments directly. ZimTravelBook collects from the renter and pays you out after each completed trip — securely, in USD.
Your earnings
What you keep
85% of every booking — paid in USD
💵
Example — Honda Fit at $35/day
5-day booking = $175 total. Your payout = $148.75. Platform commission = $26.25.
💵
Example — Toyota RAV4 at $75/day
7-day booking = $525 total. Your payout = $446.25. Platform commission = $78.75.
📅
Payout timing
Released within 1–2 business days after successful trip completion and return confirmation.
✓ USD payout
Payout methods
How you receive payment
Choose your preferred payout method
🏦
CBZ Nostro FCA bank transfer
USD direct to your CBZ Nostro FCA account. Recommended for larger payouts.
✓ USD — 1 business day
🏦
First Capital Bank FCA transfer
USD direct to your First Capital Bank FCA account.
✓ USD — 1 business day
🇿🇼
EcoCash merchant account
USD to your EcoCash merchant account. Instant. Good for smaller payouts and everyday use.
✓ Instant

Common owner questions

Yes, listing is completely free. ZimTravelBook earns a 15% commission only when a trip is successfully completed. You pay nothing upfront and nothing if a booking doesn't happen.
No. You review every booking request and choose to accept or decline. You can also block specific dates on your availability calendar at any time. You stay in full control of your car.
The vehicle condition checklist completed at pickup and return is your protection. If damage is noted at return that wasn't on the pickup checklist, ZimTravelBook will work with you and the renter to resolve the dispute. The renter's security deposit covers minor damage.
Yes. Comprehensive insurance is mandatory for every car listed on ZimTravelBook. Your insurance covers the vehicle during the rental period. You will need to confirm your policy with your insurer covers third-party use.
You set your own rate. As a guide, fuel savers (Honda Fit, Toyota Corolla) typically list at $35–45/day, compacts at $40–55/day, SUVs at $65–90/day, and double cabs at $85–110/day. Our earnings calculator on the homepage shows estimated monthly earnings at different rates.
Payouts are released within 1–2 business days after a trip is successfully completed and you confirm the return. You will receive 85% of the total booking value, paid in USD to your chosen bank account or EcoCash wallet.

Ready to book your car?

Browse cars across Zimbabwe — Harare, Bulawayo, Victoria Falls, Mutare and Gweru.

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